HCI Design Foundation Study
Introduction
The JISC Information Environment (IE) is working to develop an on-line
environment that will enable presentation, delivery and use of on-line
resources in ways tailored to support individual and institutional
requirements. An integral part of the IE is the Presentation Programme. To
support this Programme, the JISC has commissioned two studies in the field
of human-computer interaction (HCI) design.
The HCI Design Foundation Study builds on the results of the
previous Usability
Foundation Study
href=http://www.jisc.ac.uk/index.cfm?name=project_usability1] , and is
complemented by a
Visualisation Foundation Study. The studies will help inform and scope
the development of HCI design within the JISC Information Environment as
well as raising awareness of appropriate and applicable HCI design within
UK Higher and Further education.
Aims and Objectives
The objectives are to:
-
Identify how HCI Design Principles could assist the relevant users and
other stakeholders
-
Analyse existing HCI design principles for their applicability to JISC
services and resources.
-
Review current practice and directions for the support of learning,
teaching and research for the UK and other relevant countries.
-
Adapt HCI design principles to JISC services and resources, and document
as guidelines
-
Recommend the additional work that would be required to additional work
that would be required to further develop HCI design principles for
additional types of service
The deliverables are:
-
Requirements, existing HCI design principles and current practice
-
Draft design principles and recommendations
-
Final report
Overall Approach
The work will focus on HCI design principles, but these can only be used
effectively if they are part of a user centred process (such as specified
in ISO 15288: Systems Engineering and ISO 13407: Human-Centred Design). The
report will emphasise the importance of using HCI design methods throughout
the development process (rather than designing the user interface as an
afterthought).
The approach to developing the report will itself will be user-centred,
incorporating activities such as identifying users and other stakeholder
groups, elaborating the requirements of users and other stakeholders, and
evaluating early versions of the results.
The early parts of the project will include speaking to the relevant
experts in the field, and an extensive analysis of the existing literature
on the subject, including the need for accessibility.
Project Report
The final report from this study is now available. It can be
downloaded either as a whole document or in sections, as follows:
In addition to the report, a website containing all the guidelines
contained within the report's indexes is being maintained by the
authors at http://www.usability.serco.com/guidelines/
Project Staff
Contact
Nigel Bevan
Serco Usability Services
22 Hand Court
London WC1V 6JF
Tel: 020 7421 6499
Email: nigel@usability.serco.com