The CUSTOMER Project aims to identify and implement ways of reducing the carbon footprint across a range of student accommodation types both by making savings in energy usage directly relating to IT and other energy using devices, and by using IT and serious games to engage students with energy usage reduction within their living accommodation. We will develop and trial a range of interventions that lead to a reduced carbon footprint in student accommodation and, in so doing, provide good practice guidance for the sector as a whole. aa

Coventry University STudents’ Optimisation and Management of Energy Resources (CUSTOMER)

Customer SlideThe CUSTOMER Project aims to identify and implement ways of reducing the carbon footprint across a range of student accommodation types both by making savings in energy usage directly relating to IT and other energy using devices, and by using IT and serious games to engage students with energy usage reduction within their living accommodation. We will develop and trial a range of interventions that lead to a reduced carbon footprint in student accommodation and, in so doing, provide good practice guidance for the sector as a whole.

Aims and objectives

The main objectives of the project are to:

  • Monitor and analyse energy use in selected student accommodation;
  • Assess the impact of different types of technical interventions/serious games and incentive schemes;
  • Develop a culture of responsible energy use amongst the student population;
  • Identify good practice and promulgate this.

Project methodology

The team comprises academic and professional services staff from Estates, Student Services, Student’s Union, IT Services, the Serious Games Institute, the Library and the Faculty of Engineering and Computing.

Surveys/focus groups will ensure users inform the design of the project. A literature review will assess current trends/technology. Meters, Presence Detection Sensors and Managed Printers will be installed and data analysed, as well as made visible to students via an energy dashboard in Term 1 and a virtual reality game in Term 2.

Student energy champions will promote student energy awareness through a range of social communication media, events and competitions.

Anticipated outputs and outcomes

  • A report on current best practice will inform action plans.
  • A report analysing student behaviour and responses will inform the development of incentive schemes.
  • A report on the effect that visibility of energy though dashboards and games has on student behaviour will inform development of best practice guidelines.
  • A report will measure whether the provision of managed printers results in any energy savings.
  • Recruitment of student ambassadors and energy champions will increase student awareness of energy use.
  • A final report will disseminate best practice to others in the sector and relevant interest groups

Technology / Standards used

XML, X3D, ASCII and HTML may be used for data integration. A Living Labs Methodology will be used to iteratively refine virtual reality games and involve participants in the design process. Meters will be installed in accordance with IEE regulations and British standards. Sensors will be installed to meet relevant British Standards.

Project Staff

Project Director

David Soutter
Deputy Vice-Chancellor (Planning and Resources)
Coventry University
T: +44 (0) 24 7688 8009
F: +44 (0) 24 7688 8638
D.Soutter@coventry.ac.uk

Project Manager

Wendy Taylor
Project Manager
IT Services
Coventry University
T: +44 (0) 24 7688 8250
F: +44 (0) 24 7688 8919
W.Taylor@coventry.ac.uk

Project Team

Christine Broughan
Head of Applied Research
Student Services
Coventry Universit
C.Broughan@coventry.ac.uk

Mike Foxall
Assistant Director Operations & Maintenance, Estates
Coventry University
T: +44 (0) 24 7765 7368
F: 024 7688 7336,
M.Foxall@coventry.ac.uk

Professor Mark Gaterell
Professor of Sustainable Construction
Faculty of Engineering and Computing
Coventry University
T: +44 (0) 24 7623 6423
Mark.Gaterell@coventry.ac.uk

Katie Hartless
Research Assistant, Applied Research Unit
Student Services
Coventry University
K.Hartless@coventry.ac.uk

Olivia Llewellyn
Subject Librarian, Library
Coventry University
T: +44 (0) 24 7679 5581
O.Llewellyn@coventry.ac.uk

Richard Maccabee
Operations Director
IT Services
Coventry University
T : +44 (0) 24 7688 8261
F: +44 (0) 24 7688 8919
R.Maccabee@coventry.ac.uk

Chris Morgan
Assistant Director of Student Accommodation and Nursery Provision
Student Services
Coventry University
T: +44 (0) 24 7688 7230
F: +44 (0) 24 7688 731
C.Morgan@coventry.ac.uk

Dr. Panagiotis Petridis
Senior Research Assistant
Serious Games Institute
Coventry University
T: +44 (0) 24 7615 8251
PPetridis@cad.coventry.ac.uk

Elise Smithson
Assistant Director Environment
Estates
Coventry University
T: +44 (0) 24 7765 7256
Fax +44 (0) 24 7765 7336
E.Smithson@coventry.ac.uk

Documents & Multimedia

Summary
Start date
21 February 2011
End date
31 July 2012
Funding programme
Greening ICT programme
Strand
Transforming the Institution
Project website
Lead institutions

Coventry University

Partner institutions

Cable Com Network Ltd

Topic