Synchronous Web Enabled Employee Training (SWEET)
Overview
Workbased learning has inherent difficulties associated with 1) limited access to direct tutor support; 2) efficiency of delivery for small numbers of learners; and 3) the quality of the learning experience for isolated students.
The SWEET Project will develop and evaluate a course delivery methodology which addresses these issues using synchronous web conferencing with workbased learners within the hospitality, leisure, travel and tourism sector. BigBlueButton is an open source application which incorporates a variety of media to give employees an interactive, remote learning experience: desktop sharing, VOIP, presentation, webcam, shared whiteboard and text chat. The project will integrate BigBlueButton with Moodle to create and evaluate a workbased learning environment which brings the qualities of simultaneous classroom delivery to cohorts of isolated learners.
Objectives
The project objectives are to:
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Operationally set up BigBlueButton, integrate the application with Moodle and provide ongoing technical support for the system.
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Redesign REHIS course pedagogy, training materials and assessment to support synchronous collaborative learning.
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Deliver REHIS course through synchronous collaborative learning (SCL) to workbased learning students.
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Establish the potential for SCL to enhance the quality of workbased learning while simultaneously making course delivery efficiency savings.
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Conduct a cost/benefit analysis which establishes baseline data and includes both qualitative and quantitative evaluation criteria.
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Document project activities, processes, methodologies, findings and outcomes.
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Disseminate methodologies, knowledge and findings to stakeholders.
Anticipated Outputs and Outcomes
Outputs
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Open source SCL system built from BigBlueButton and Moodle;
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SCL user guides for students and tutors;
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Learning, support and assessment model for delivery of training by SCL;
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Case study of SCL course delivery, including cost/benefit analysis;
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Project completion report;
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Programme of targeted dissemination activities.
Broad & longer term outcomes
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Adoption of BigBlueButton within the UK Moodle user community.
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Adoption of SCL course design principles by other short workbased learning programmes.
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Provision of an SCL professional development programme to UK colleges via BigBlueButton/Moodle.
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Increased consortium delivery of courses using SCL across Scottish colleges.
Project Staff
Project Manager
Donald Steele, External Consultant/Contractor dsteele@jec.ac.uk
Project Team
Scott Newton, ICT Systems Manager, Jewel & Esk College snewton@jec.ac.uk
Iain Bruce, Curriculum Leader: Creative Industries & Arts, Jewel & Esk College ibruce@jec.ac.uk
Wendy MacAdie, Community Relations Manager, Jewel & Esk College wmacadie@jec.ac.uk
Jane Robertson, Learning Assistant Co-ordinator, Jewel & Esk College jrobertson@jec.ac.uk
Ron McGilp, Curriculum Development Manager: Hospitality, Tourism & Events, Jewel & Esk College rmcgilp@jec.ac.uk
Nan Brewster, Lecturer: Service Industries / Lead Teacher Fellow, Jewel & Esk College nbrewster@jec.ac.uk
Linda Campbell, Co-Ordinator (Community) , Jewel & Esk College lcampbell@jec.ac.uk