The aim of the e-Feedback Evaluation Project (eFEP) is to evaluate the use of spoken and written e-feedback when these modes of delivery are centrally adopted for all assignments in an entire subject area within an institution. The evaluation will focus on current practice in modern languages at the Open University in terms of the quality of feedback itself, staff and student perceptions, and student engagement.

The e-Feedback Evaluation Project (eFEP)

 

The final Evaluation Report and overview Briefing Paper from this project are now available (October 2013). All other project outputs can be accessed from the Design Studio.

 

Summary

The quality of feedback is essential to effective learning and has also been shown to be a critical factor in terms of motivation and student satisfaction. Technological solutions are increasingly being adopted as potentially valuable ways of improving the quality and effectiveness of feedback in Higher Education. A number of institutions now handle assignment feedback electronically (e‑feedback) through a variety of written, spoken, audiovisual and audiographic media. Every year, language tutors at the Open University (UK) return about 36,600 electronic feedback forms, 19,000 annotated word-processed scripts and 18,000 MP3 files containing spoken feedback.

The aim of this project is therefore to evaluate the use of spoken and written e-feedback when these modes of delivery are centrally adopted for all assignments in an entire subject area within an institution. The evaluation will focus on current practice in modern languages at the Open University in terms of the quality of feedback itself, staff and student perceptions, and student engagement.

In order to test the extent to which the lessons learnt at the OU are applicable to non-distance learning contexts, we shall also conduct a smaller-scale evaluation of the use of e-feedback at the University of Manchester. The Manchester evaluation will be more narrowly focused on the use of audio-recorded e-feedback in Italian modules. 

Objectives

The key objectives of the project are:

  • to examine the ways in which students and tutors actually use spoken and written e‑feedback when these have become standard practice across an entire programme;
  • to evaluate the perceptions and preferences of tutors and students in relation to spoken and written e‑feedback in those learning contexts;
  • to investigate the ways in which students engage with the written and spoken e‑feedback that they receive;
  • to evaluate the extent to which the findings from the above evaluations apply to non‑distance learning institutions in which e-feedback is an emerging practice;
  • to identify the areas in which further support is needed in order to maximise the benefits of spoken and written e-feedback;
  • to produce a set of training and support tools for students and tutors.

 Anticipated Outputs and Outcomes

  • Project website
  • A set of evaluation criteria for e-feedback in written and spoken media
  • JISC  report on the strengths and weaknesses of each of the three media currently used at the OU (electronic feedback summary forms, annotations and comments on written assignments using Word markup, and audio-recorded spoken feedback on MP3)
  • General guidelines for practitioners
  • Training materials for tutors
  • Training materials for students
  • Internal training events for tutors in the partner institutions
  • Online open workshop for HE tutors across the UK
  • Two conference papers
  • Paper submitted to a peer-reviewed journal

Documents:

(for earlier documents please bottom of page)

Project Staff

Project Manager

María Fernández-Toro
Department of Languages
Stuart Hall Building
First floor
The Open University
Walton Hall
Milton Keynes 
MK7 6AA
M.C.Fernandez-Toro@open.ac.uk  
01908655250

Project Team

Concha Furnborough
Department of Languages
The Open University
C.Furnborough@open.ac.uk
01908 858441

Elena Polisca
Italian Studies,
Samuel Alexander Building, Oxford Road,
The University of Manchester, Manchester M13 9PL
elena.polisca@manchester.ac.uk
0161 2753130

Documents & Multimedia

Summary
Start date
1 September 2011
End date
31 July 2013
Funding programme
e-Learning programme
Strand
Assessment & feedback programme
Project website
Lead institutions
The Open University
www.open.ac.uk
Partner institutions
The University of Manchester
www.manchester.ac.uk
Topic