Plan for change to improve your organisation’s efficiency
Institutions are undergoing a period of rapid change as they strive to do more with less and meet new and expanding expectations, especially from learners. The need for optimum organisational efficiency has never been greater.
Change will only pay dividends if it helps organisations operate more efficiently whilst also meeting their strategic objectives. When planning change, it pays to focus on services rather than systems and implement new methods in a small project before scaling-up.
Our resources can help you plan what changes you need to make, understand the impact of change on different parts of your organisation and implement a change programme.
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Improving organisational efficiency is a good place to start. This suite of resources covers topics such as shared services, cloud computing and how to get more from existing investments.
- A first step towards greater efficiency is to assess how well your business processes are helping you to achieve your institution’s strategic objectives. Taking a holistic approach outlines how enterprise architecture can help institutions develop plans for change around services rather than systems. By taking a holistic approach, you are better able to see where and what innovation is needed.
- For example, King's College London took an enterprise architecture approach to integrating IT services across its many campuses and sites in central London. Liverpool John Moores University is using it to align ICT with corporate strategic objectives. University College Falmouth is improving administrative processes to monitor student retention and employability. These and other case studies are described in Experiences with EA
- ‘Start small and build up’ is a key message to emerge from work we’ve supported. You’re more likely to persuade others of the value of enterprise architecture when you have an example of how it has led to success. The Strategic Information Practice Group, will enable you to share experiences with peers in other institutions.
- Once you’ve identified where change is needed, you’ll need to take steps to implement it. The Change management infokit can help. Other infokits you may find useful include:
What does the future hold?
Through the Strategic Information Practice Group, we will continue to support the growing network of institutional managers and practitioners to establish the use of enterprise architecture as a strategic management approach to delivering organisational change.
Support from JISC Services
