Robert Haymon-Collins
Executive director customer experience
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Jisc
My blog posts
Introducing the Jisc Blog
I have only been something approximating a regular blogger for about three years now and so I rather casually thought that blogging must be, oh, perhaps six or... >>
Role
Robert ensures we deliver a cohesive customer experience strategy and organisational approach – reflecting a deep and sustained understanding of our customers’ needs. He ensures this focus informs and drives all of our operational and strategic priorities – steadily moving Jisc from a ‘product’ organisation to a ‘solution’ organisation.