RRS11 Community Relations Management : JISC

HEI-SRL Record Retention Schedule (RRS11 Community Relations Mgt)

Records life cycle structure study (2002)

RRS11 Community Relations Management

Higher Education Institutions: Record Retention Schedule (RRS)

D External Relations

11 Community Relations Management

11.1 Community Relations Strategy Development
11.2 Community Relations Management Planning
11.3 Community Relations Management Performance Management
11.4 Community Relations Management Policy Development
11.5 Community Relations Management Procedures Development
11.6 Community Communication Management
11.7 Community Relations Event Management

11.1 Community Relations Strategy Development

Reference		Description		Retention Period		Citation		Notes
		Records documenting the development and establishment of the institution's community relations strategy.		Superseded + 5 years		NA		Review for archival value

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11.2 Community Relations Management Planning

Reference		Description		Retention Period		Citation		Notes
		Records documenting the development of plans for the implementation of the institution's community relations strategy.		Superseded + 5 years		NA		Review for archival value

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11.3 Community Relations Management Performance Management

Reference		Description		Retention Period		Citation		Notes
		Records containing data on, and analyses of, performance against the plans for the implementation of the institution's community relations strategy.		Current year + 1 year		NA
		Records containing reports of performance against the plans for the implementation of the institution's community relations strategy.		Current year + 5 years		NA		Review for archival value
		Records documenting the conduct and results of audits and reviews of the community relations function, and responses to the results.		Current year + 5 years		NA		Review for archival value

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11.4 Community Relations Management Policy Development

Reference		Description		Retention Period		Citation		Notes
		Records documenting the development and establishment of the institution's community relations management policies.		Superseded + 5 years		NA		Review for archival value

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11.5 Community Relations Management Procedures Development

Reference		Description		Retention Period		Citation		Notes
		Records documenting the development of the institution's community relations management procedures.		Superseded + 3 years		NA

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11.6 Community Communication Management

Reference		Description		Retention Period		Citation		Notes
		Records documenting enquiries from members of the local community and the responses provided.		Last action of enquiry + 1 year		NA
		Records documenting unsolicited feedback from members of the local community, the internal handling of this feedback and the responses provided.		Last action on feedback + 1 year		NA
		Records documenting the design and conduct of surveys to assess attitudes towards the institution in the local community.		Completion of survey + 3 years		NA		Review for archival value
		Results of community surveys: individual responses		Completion of analysis of survey responses		NA
		Results of community surveys: summaries and analyses of responses		Completion of survey + 3 years		NA		Review for archival value
		Records documenting complaints from members of the local community, the internal handling of these complaints and the responses provided.		Last action on complaint + 1 year		NA

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11.7 Community Relations Event Management

Reference		Description		Retention Period		Citation		Notes
		Records documenting the planning and impact/results of local community events.		Completion of event + 3 years		NA
		Records documenting the organisation and administration of local community events.		Completion of event + 1 year		NA

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