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  • Retaining students
Guides

Retaining students

28 May 2013

The issue

20% of students in higher and 15% of students in further education do not complete their studies according to a National Audit Office report.

Low retention rates not only reflect a negative picture of the student learning experience, but institutions affected are liable to lose valuable government funding.

What you can do

Our research shows that the effective use of technology in learning and teaching enhances the overall experience of students, essential for boosting retention rates.

We’ve identified key points on the student journey where employing digital technologies can help to enhance your students’ experience.

Help them to make the right choice

Learners are more likely to prosper if they are suitably matched to their course and institution. Open educational resources are a way to share sample materials and lectures freely online and are a great way to help students make an informed decision.

  • Infokit: Open Educational Resources

Prepare them for the study environment

Learners are more like to acclimatise to their new institution if they have a realistic expectation of the study environment. Our radio show explores how some universities and colleges are now introducing students to the role of digital technologies in their studies from day one.

  • Listen: Jisc On Air - Improving student retention

Start as you mean to go on

A number of institutions are focusing on the first year as key to supporting student retention. Our guide looks at the retention methods employed by three universities.

  • Student engagement and retention: Easing the transition to HE

Speak their language

With mobile already embedded into the everyday lives of students, many institutions are tapping into these technologies and integrating them into their learning and teaching.

  • Student engagement and retention: enhancing the student experience through the use of mobile devices

Support their digital development

Despite an often presumed level of digital literacy, many learners enter further and higher education lacking the skills needed. Ensuring students are supported in developing their digital literacy maximises their chances for overall satisfaction.

  • Briefing paper: Supporting learners in a digital age

Work in partnership with students

Learners are more likely to prosper if they have a stake in designing their own learning experiences. Our guide discusses ways to work in partnership with students and includes a number of case studies.

  • Emerging practice in a digital age
  • Accompanying media resources

Monitoring progress

Institutional use of digital technologies is not restricted to teaching and learning. Effective management of activity data - for example, tracking an ‘at risk’ student’s failure to log in to key services - could also have a significant impact on student retention rates.

  • Toolkit: Exploiting activity data in the academic environment
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  • Developing students' digital literacy
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  • Student recruitment
  • Enable your staff to work with digital technologies
Related
  • Understanding your data
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  • Managing and sharing your course information
  • Developing students' digital literacy
  • Students as agents of change

Field experts

Read more from our education experts

Ruth Drysdale

Rob Englebright

Ruth and Rob are our experts on creating an excellent student experience.

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