Circular 9/98: CALT Programme

July 1998

To: Heads of Higher Education Institutions funded by the HEFCs or DENI
Copies: Directors of Information Services at those Institutions
Librarians at those Institutions
Directors of Human Resources at those Institutions
JISC Committee Members

JISC Awareness, Liaison and Training Programme 1998/99 AY

Invitation to Submit Proposals

Introduction

1. This circular invites bids against an allocation of up to £350,000 in 1998/99 AY, for funding under the umbrella of JISC's Committee on Awareness, Liaison and Training (CALT). CALT is a relatively new JISC committee with a remit to promote awareness of the potential of IT, disseminate good practice and lessons learned, and help improve relevant training.

2. CALT's work is particularly informed by an awareness of the human and organisational issues which promote or inhibit the effective deployment of communications and information technology (C&IT) products and services in the everyday life of staff and students in higher education institutions (HEIs). CALT is therefore concerned to promote studies and programmes of activity which accelerate the effective integration of technology and information services into HEIs, thereby enriching research and scholarship and providing a secure basis for effective learning and teaching.

Background

3. In 1995 the JISC conducted a detailed consultation with the sector in which it was found that many institutions believed that insufficient attention was being paid to human and organisational issues, and considerations of cultural change. The JISC resolved to devote more effort and resources to training and awareness; outreach and dissemination; programme evaluation; and to the social considerations which are critical to any understanding of the use of technology within universities and colleges.

4. JISC operates through a series of sub-committees and working groups, and in October 1996 established the Committee for Awareness, Liaison and Training (CALT). This sub-committee is devoted to the issues identified in the preceding paragraph, and also oversees JISC's Information Strategies Initiative

5. CALT has established a unit, JISC-ASSIST, to help the higher education and research community understand and tackle human and organisational issues. JISC-ASSIST has three main objectives:

  • to support and encourage those charged with a C&IT strategic brief in UK higher education institutions, to meet the objectives of their information strategies;
  • to ensure that UK higher education institutions are fully aware of the activities and services provided by JISC and understand their strategic missions;
  • to channel feedback to JISC from the community to help inform JISC's discussions and planning of future work.

6. CALT has embarked on a programme of workshops and commissioned a number of studies to explore, and better to understand, the barriers impeding the effective use of C&IT in the sector. CALT is also undertaking a programme of improved monitoring of patterns of use of the network, electronic information services and relevant technologies. It is expected that a further call for projects focusing on the use of electronic information will follow in due course.

Funding Areas

7. At this stage, proposals are invited for projects in the following areas.

Staff Development

8. Following an event held with the Personnel/Human Resources and Staff Development communities in September 1997, CALT has identified two projects involving human resource professionals and departments.

Staff C&IT Skills Programme

9. CALT is interested in funding a project involving human resource professionals and/or staff development specialists in identifying staffing issues relevant to the introduction and adoption of C&IT in higher education. JISC-ASSIST has undertaken a survey on the current state of play on staff development for C&IT. This will report in September and the results can inform this project.

10. A maximum of £100,000 is available for such a project over a one year period. The aim is:

  • to identify the level of C&IT skills pertaining to each member of staff with a view to achieving the optimum institutional distribution of C&IT skills
  • to investigate the use of self-certification of C&IT skills through 'PC Driving Test' software
  • to make recommendations as to how an appropriate distribution of skills might best be achieved through skills audits, appointment procedures, the targeting of training, and the organisation of reward systems etc.

11. The outcome will be a set of good practice guidance to HEIs on:

  • staff evaluation, recruitment and C&IT development strategy across the full range of relevant employment sectors
  • the use and effectiveness of C&IT self-certification software tools
  • methods for encouraging collaboration and cross-fertilisation of C&IT skills and ideas between employment sectors within a single institution, i.e. methods for encouraging coherent information strategies.

Good Practice in the Use of IT within Personnel Departments

12. CALT is interested in funding a project to review the use of C&IT within Personnel Departments in UK HEIs with a view to sharing good practice and providing advice relating to selection, implementation, development and effective use of C&IT within the sector. A maximum of £40,000 is available for this project over a one year period.

13. CALT is aware of the widely differing levels of use of C&IT in managing standard personnel functions (e.g. recruitment, staff records management, absenteeism, etc.) across the HE sector, and believes that early economies can be secured. Much potential frustration should be averted if staff involved in the procurement or development of such systems had easier access to guidelines, lessons learned and examples of effective use derived from earlier such endeavours. It is important that any such project addresses the potentially very different needs of the variety of HEIs across the sector, from small specialist colleges, with possibly little IT support, to large multi-campus universities with sophisticated information systems and software development divisions.

Networked Learning

14. Previous work carried out under the auspices of JISC and more widely within HE, has highlighted the importance of networked learning as a growing part of higher education provision within the UK. Aspects of networked learner support feature in JISC's Electronic Libraries Programme (eLib), and an appreciation of asynchronous and networked learning issues underpins the Computers in Teaching Initiative (CTI), the Teaching and Learning Technology Programme (TLTP), many projects in the Fund for the Development of Teaching and Learning (FDTL), and other HE funding body initiatives. However, gaps remain.

Student Experiences

15. CALT is interested in funding a project to explore student experiences of networked learning. The project will investigate issues such as:

  • how to identify the educational needs of remote learners
  • how to compare the learning experiences of remote and campus-based students
    • what are the criteria by which to judge effective modes of educational delivery (video, audio, text, etc)
    • how do students acquire new types of study skills (browsing, online information searching, etc)
    • how to judge the effectiveness of technology-enabled interaction.

    16. The project will review and identify good practice within UK HE and more widely, provide a national information and advice service, and disseminate the outcomes to UK HEIs. A maximum of £80,000 per annum for 2 years is available for this project in the first instance.

    Costs of Networked Learning

    17. Many of the costs of developing and supporting networked learning are hidden: unrecorded academic staff time, increased demands on technical support, more complex administration, additional telephone costs, etc. CALT wishes to fund a study that will more accurately document the costs of a number of different approaches to networked learning. CALT wishes to see the study lead to a planning checklist for networked learning and a schema for estimating costs. A maximum of £30,000 is available for this study over a six month period.

    Communication Skills

    18. C&IT, when used to enable communication between staff and students at a distance, requires both educator and student to learn new communication skills. CALT would like to fund a study to explore the characteristics of each communication medium and define the communication skills required. The study should encompass videoconferencing in its various permutations (one-to-one, one-to-many, many-to-many and desktop), text-based communication (email, bulletin boards, etc) and voice-based communication (audioconferencing, etc). A maximum of £50,000 is available for this study over a one year period.

    Supporting Studies/Guidelines

    19. CALT has identified two further activities which it would like to fund in the coming academic year. A maximum of £30,000 is available for each study over a six month period.

    International Audit of Best Practice

    20. CALT is keen to fund a study which identifies specific institutions worldwide that have been at the forefront in pilot projects relating to change management and change agent initiatives. The study should provide a comprehensive review of such projects, focussing on the costs, benefits and income streams for the institutions brought about by these initiatives.

    Real Costs of Implementing C&IT Systems

    21. CALT is keen to fund a study to reveal the real costs of procurement and implementation of C&IT systems in HEIs. The study should have particular regard to including non-technical related costs such as human effort and resource, retraining, rewriting of materials etc.

    Format of Proposals

    22. Proposals should include, but need not necessarily be restricted to, the points below.

    a) An elaboration of the problem selected from the list, indicating the theoretical perspectives which the applicants propose to adopt in reviewing and investigating the problem. Comments on and expansion of the topics detailed are welcome, but at this stage there is no scope for the inclusion of new topics. This section of the application should clearly detail the objectives of the study.

    b) A statement of the methodologies by which the objectives of the project or study will be realised.

    c) A schedule of milestones and deadlines of the intended outputs and deliverables. This should give an indication of how it is anticipated that the deliverables will be of utility to the Funding Councils and JISC (in their role as policy makers), and to the broader HE sector. This schedule should include provision for a final report.

    d) Project management details.

    e) A dissemination strategy. Effective dissmeination is considered to be one of the key deliverables.

    f) An exit strategy (if appropriate).

    g) Where appropriate, how the project fits the bidding institution's strategy and its commitment to the project. A covering letter of support is required from a senior representative of the HEI.

    h) An indication of the skills and expertise of the applicant(s), clearly indicating the particular qualities and relevant experience which they will bring to the project.

    i) A summary of anticipated costs, including a rough indication of the breakdown of this cost and the contribution from the host institution(s). JISC will not normally make any contribution towards broader institutional overheads.

    Selection Criteria

    23. The selection process will take place in November 1998. The selection criteria will include:

    • applicants' evidence of understanding of the problem;
    • the appropriateness of the methodology and evaluation techniques selected;
    • the experience of the proposers and any linked consortium;
    • the feasibility and detail of the workplan and timetable;
    • project management;
    • value for money;
    • the likely effectiveness of the dissemination strategy;
    • the viability of the exit strategy (where appropriate);
    • institutional commitment (where appropriate); and
    • the value added to CALT and the wider HE community.

    24. Other criteria may apply to some of the specific areas.

    Submission of bids

    25. Applications may be submitted by any individuals or groups in the higher education sector in the UK, or by independent organisations which maintain close links with the HE sector, provided that such applicants can demonstrate a credible track record in blending academic and practical perspectives. Collaborations between institutions are welcomed where this is of clear benefit to the project.

    26. Grantholders under this programme must be prepared to assign publication rights (including electronic publication rights) to JISC or its nominee(s). For its part, JISC will ensure that full credit will be given to authors and contributors in any resulting publication(s). Proposers should normally expect to present the findings at a workshop, which may be stand-alone or attached to some suitable event.

    27. 8 copies of each proposal must be submitted in hard copy, printed single sided on A4 white paper. Proposals should be up to 10 sides in length (and in the case of bids to undertake short studies no more than four sides of A4). Composite bids covering more than one of the identified projects/studies will be considered.

    28. Each proposal must include a cover sheet. The cover sheet must include:

    • the area of the project(s) under the headings in this circular;
    • the name of the contact individual, together with telephone and fax numbers and email address;
    • the name and address of the lead institution/organisation;
    • details of any collaborating organisations;
    • an executive summary of the project;
    • the total cost of the project;
    • the timescale for completion.

    29. Bids should be submitted by 5pm on Tuesday 20th October 1998. Fax, electronic mail or late applications are not acceptable. Bids should be addressed as follows:

    Ms Alice Colban
    JISC Secretariat
    Northavon House
    Coldharbour Lane
    BRISTOL BS16 1QD

    30. Each bid will be considered by a panel of independent experts, who will recommend to the CALT which projects should be funded, and who may also recommend that bidding institutions form collaborative groups with other sites.

    31. Funding under this programme will, if approved, commence as from 1 December 1998. Successful projects will be expected to start work on that date or shortly thereafter.

    32. JISC funds are allocated annually by the funding councils. Although the JISC intends to continue funding successful proposals which run beyond 1998/99 AY, those funds can only be fully confirmed on an annual basis.

    33. While the areas listed above are the current main priorities, CALT is willing to consider suggestions for other areas which could be included in later calls. These suggestions should include a description of the topic, how the work would further the JISC strategy  and an indication of the scale of the work required. This should not exceed 1 side of A4 in total, and should be submitted by the same deadline as above.

    Further Information

    34. Further information about this circular is available from the CALT Secretary, Ms Alice Colban, email: A.Colban@jisc.ac.uk tel: 0117 931 7257.

    Alice Colban
    Secretary, Committee on Awareness, Liaison and Training

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Summary
Submission Deadline
20 October 1998 17:00
Funding
See full circular