Allows users to access to the internet through a single Wi-Fi profile and set of credentials, wherever the service has been made available by participating organisations. Connection can be seamless and automatic. Janet is the UK provider of eduroam.
eduroam provides users with authenticated network logon and access to the Internet through a single Wi-Fi profile and set of credentials, wherever the service has been made available by participating organisations. Connection can be seamless and automatic. Wired connections can also be supported.
By eduroam-enabling the network, organisations can provide guest network access services to visitors without the need for guest account management, saving time and cost for both the organisation and the visitor.
Participating organisations, using their existing infrastructures, connect to national NREN-operated RADIUS systems and overlay eduroam network services, which adhere to comprehensive technical standards.
AARNet (the Australian research and education network) have created a 'what is eduroam?' animation which helps explain the benefits to users of the service.
If you are experiencing an issue with the service, and wish to escalate the issue within Janet please contact us via the service desk on tel: 0300 300 2212 or via email: firstname.lastname@example.org.
Easy, seamless access through a single Wi-Fi profile - regardless of location
Available at no extra cost to organisations eligible for Jisc services
Extensive UK coverage - over 135 organisations offer the service
Global availability in 50 countries
Access to Jisc full guest network services
Any Janet customer organisation is eligible to use eduroam at no additional charge. To check if you are registered email email@example.com.
To apply, email a completed eduroam application form with your organisation details to firstname.lastname@example.org. Applications can only be accepted from directors or network management contacts registered with Janet.
Individual users do not need to separately join the service. Instead, if you are a member of a participating organisation and you have a network logon account, you can use eduroam.
In applying, applicants place themselves under no time commitment to implement an operational service, although it is suggested that this should be achieved within 6 months of application.
Technical support is provided by eduroam technical specialists and is available, at no extra charge, to any organisation participating in eduroam or considering joining. If you have any queries contact email@example.com.
eduroam users can now more easily locate eduroam-enabled sites thanks to an app for the iPhone, iPad and Android devices.
The 'eduroam companion’ app helps users to locate their nearest eduroam point by visualising the central database of eduroam-enabled facilities on a map and provides information that the user will need in order to connect to the service.
Since the app taps into the central eduroam.org database, details of services throughout a number of participating countries are available. There are some countries that do not provide data to the eduroam.org database, so coverage is not total. Equally, not all organisations provide similarly comprehensive data sets of where they provide service.
In order to address this issue, a feature has been built in which enables users to contribute to the accuracy of service coverage information - the app allows users to tag locations where they find eduroam. Once the minimum threshold of tags have been received for a hotspot, a new location marker is created.
The iOS version can be downloaded free from iTunes. The Android version is now available from a number of sources, including Google.