Help institutions to improve the efficiency and effectiveness of corporate and business systems in universities and colleges.

Priority investment area - Aim two

Aim Two: Help institutions to improve the efficiency and effectiveness of corporate and business systems in universities and colleges

Theme Here and now Coming soon On the horizon
For immediate use by the majority of institutions Work that will be of most interest to innovators and early adopters with more general take up in 2-5 years Longer term investment that may have impact in 3-10 years
Environmental sustainability
Practical toolkits to help institutions measure and reduce their energy usage and hence financial cost of ICT (through more efficient desktop computing, data centres and outsourcing); advice and guidance on sustainable procurement Exemplars that demonstrate how ICT can help reduce the environmental impact of institutional business (through ‘smarter buildings’, support for flexible ways of working, etc); guidance on physical data-centre design and use to support increasing virtualisation of software and infrastructure as ‘cloud computing’ Strategic advice to institutions, informed by cross-disciplinary working between Estates and Computing services, to help put the UK’s post-compulsory education sectors at the forefront of remote collaboration, flexible working, sustainable organisational development and building design
Corporate Information Systems and Services
Practical toolkits and support to help institutions model and cost their business processes to determine where interventions will be cost-effective; guidance on disaggregating and integrating corporate information systems, outsourcing and sharing services – including applications of cloud computing Advice and guidance on how IT services can be mixed and matched to support business requirements and allow easy exchange of data, including support for legacy institutional systems; support for proven shared services in sector-identified areas of need New flexible models of delivery for corporate information, administration, and academic systems as services that enable institutions to become more agile and responsive
Role of technology in the strategic management of institutions
Practical toolkits to support improved institutional strategic planning, a self-evaluation framework to help institutions determine their strategic maturity for ICT adoption and embedding; guidance on the effective take-up of emergent technologies; collaborative online tools for business and community engagement Advice and guidance on effective ICT-enabled change programmes that address institutional ICT issues, including practical advice on how to use JISC outputs and services to address strategic and policy concerns; advice to help institutions extend their activities in support of business and community engagement New models for the institutional provision of learning, teaching, research, management and engagement using technology as an enabler for improved processes, increased efficiency and reduced costs; support for organisational development, to help institutions adapt to changes in the external environment
Staff roles, responsibilities, and changing ways of working
Case studies of the evolution of working practices due to the changing external environment (particularly emergent technology); advice and guidance on, effective small medium enterprise engagement with institutional staff Advice and guidance on changing ways of working that exploit increased adoption of ICT across business areas (including business and community engagement), focusing on competency frameworks, continuing professional development and support for new working styles Support for institutions’ organisational development in response to changing workforce skills, job role requirements, and new ways of working
Information management
Advice and guidance on the effective management of information flow at all stages of learner progression and to help institutions evaluate the effectiveness of customer relationship management (CRM) processes to determine how ICT can best support them Advice and guidance on good practice in the management of information to support institutional decision making and planning – including data quality, information workflow, records management, relationship management and business intelligence and on widening access to institutional assets to support more effective business and community engagement Support for institutions to help them widen access to institutional assets and facilitate more open innovation

Documents & Multimedia

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